The iASSET Privacy Statement helps you understand what personal data we collect and why we collect it, and how we handle, protect, store, export, and delete your personal data. 

Personal data is information that can identify you as a person, such as an email address, street address, phone number, car licence numbers etc.

 

What personal data do we process?

 

The type of personal data that iASSET processes about you may be:

  • Basic personal information such as name, address, telephone number, email and demographic information
  • User and web traffic information such as login ID, username, and IP address
  • Financial information such as invoice-related information
  • Content you have uploaded or provided such as photos, comments, articles and videos
  • Statistics that show how the users use our software and consume content we offer
  • Information provided through job applications

 

For the purposes mentioned in the section “Why we process personal data”, iASSET does not process sensitive personal data about you.

 

How is personal data collected? 

 

In general, iASSET collects personal data directly from you or other persons linked to our Customer. We will also use cookies and other tracking technologies when you use iASSET websites, use our applications/services and interact with us via email, in order to optimise your experience of iASSET, our products and our sites. Please see our cookie policy for more information. 

In some cases, we may also collect information about you from other sources. These sources may be third-party data aggregators, iASSET’s marketing partners, public sources or third-party social networks. 

 

Why do we process personal data?

 

This iASSET Privacy Statement applies when iASSET process your personal data for various purposes when you interact with us, such as:

 

Buy and deliver

  • Facilitate customer orders, agreements, payments
  • Offer services directly to you, such as e-learning, webinars, reports, etc.
  • Provide requested offers on products and services to Customers
  • Create and facilitate accounts for users of our services

 

Support and improve

  • Improve and develop the quality, functionality and user experience of our products, services and iASSET Sites
  • Offer customer support of our products and services
  • Operate user communities to educate and enable interaction between users and iASSET

 

Security

  • Detect, mitigate and prevent security threats and abuse, and perform maintenance and debugging

 

Marketing

  • Manage and send marketing preferences and content
  • Create interest profiles in order to promote relevant products and services (profiling)

 

Recruiting

  • To manage recruitment processes and process job applications
  • Evaluate submitted documentation, conduct interviews and call references

 

Information regarding how personal data is processed in one of our many services is outlined in the respective data processing agreement for that service. iASSET does in such cases act as a data processor and processes the data on behalf of and according to instructions given by the Customer. For more information regarding this, please contact our helpdesk (helpdesk@iasset.nl) for that specific service. 

 

What is the legal basis for processing your personal data?

 

We process data based on several legal grounds. 

 

Agreement with you
We process your personal data on the basis of a legal binding contract with you. This will typically be when you apply for a job in iASSET. Processing your personal data such as CV, application and references is necessary for iASSET to handle jobseekers’ requests before a contract is entered into. 

 

Your consent
iASSET might process your personal data based on consent. You will always be able to withdraw your consent, after you have given the consent.

 

Legitimate interest
iASSET has a legitimate interest when we process your data for security, support and improvement purposes, or when you act as customer contact/lead for our existing and potential customers, hereunder in customer support. Your personal data is processed from a business perspective in a manner that we believe does not conflict with your privacy rights or freedoms.

Further iASSET processes data based on legitimate interest if you are signing up for a webinar, downloading reports or other content from our web pages, and using our iASSET communities. The legitimate interest is to provide you with correct content, hold webinars, do marketing and administrate your requests.

Read more about how iASSET processes your personal data for marketing purposes based on legitimate interest and your rights when we process your personal data for such purposes under the section called “marketing” in this privacy statement.

 

How is your personal data shared?



Within the Visma Group 

 

As Visma (the owner of iASSET) consists of many different subsidiaries, it is important for us that we provide the best possible overall experience for you. In order to maintain an overview and insight, Visma may share your personal data across companies in the Visma Group. 

Outside of iASSET 

iASSET may also share your personal data with external third parties in the following contexts:

 

iASSET user communities

If you make a post, comment or similar on iASSET user communities or other forums on iASSET Sites, such information can be read and used by anyone with access to such forums. iASSET is not responsible for any information you submit on such forums or iASSET Sites. 

 

Business partners

iASSET may share your personal information with our partners in the event this is legitimate from a business perspective and according to applicable privacy legislation. 

 

Public authorities

The police and other authorities may request access to personal information from iASSET. In these cases, iASSET will only provide the data if there is a court order etc. to do so.

When do we use processors?

iASSET uses processors to process personal data. These processors are typically vendors of cloud services or other IT hosting services. 

When using processors, iASSET will enter into a data processing agreement in order to safeguard your privacy rights. If processors are located outside the EU/EEA, iASSET ensures legal grounds for such international transfers on your behalf, hereunder by using the EU Model Clauses. 

For information on sub-processors used to provide you a iASSET service, please visit our Visma Trust Center. 

 

You are always welcome to request an overview and more detailed information on iASSET’s processors. For how to contact iASSET, please see the last section of this statement.


How long is your data stored?

 

iASSET will only store your personal information as long as required to perform our contractual obligations. When processing your personal data on other legal basis, such as legitimate interest, data is stored as long as necessary to fulfil the purpose of processing.

Hence, your personal data may be subject to different retention policies based on the type of data and the purpose of collecting it. Here are some examples: 

When recruiting, iASSET will delete your personal information such as CV, application and other documents when the recruitment process is closed, typically maximum 6 months after application deadline, unless otherwise agreed upon with you.

Another example is contact information stored for marketing purposes, including leads or prospects. Such personal data will be deleted no later than 24 months after the last registered activity. 

For further information regarding deletion, feel free to contact iASSET (see contact information in the last section of this statement).

 

What are your rights?

 

Basic rights

You have the right to access your personal data by requesting an overview of the personal data we process about you and you may have a right to data portability. You also have the right to request that iASSET corrects inaccuracies in your personal data. If you have an account with iASSET for a iASSET Site, this can usually be done through the appropriate “your account” or “your profile” sections on the applicable iASSET Site or service. 

Further, you have a right to request deletion of personal data, and to restrict or object to our processing of your personal data according to this Privacy Statement or other service-specific terms. 

Please use helpdesk@iasset.nl to file requests as mentioned in this section. Finally, you also have a right to file a complaint to the data protection authorities with regards to our processing of your personal data. 

 

Marketing and profiling

 

The legitimate interest

When you interact with iASSET e.g. by visiting iASSET web pages, downloading content, attending webinars, and as part of using iASSET’s services, iASSET will be processing your personal data based on legitimate interest. One of iASSET’s legitimate interests is the processing of personal data for direct marketing purposes. 

iASSET uses your personal data to provide relevant content to you through direct marketing on social media platforms and emails, webpages or in a iASSET service, based on your preferences. The personal data processed are aggregated details about you such as IP address, interests (where you have clicked, etc.), username and device. This is done through technologies like cookies and is called profiling. iASSET will also be able to combine this information with information about the customer relationship we may have with your company.

iASSET uses email as a tool to communicate marketing, however only if you have consented in accordance with national marketing legislation (if needed). If you have consented, you will always have the possibility to opt out as described below, or when you receive an email containing marketing. 

 

Right to opt-out of marketing communications

You have the right to opt out of receiving marketing communications from iASSET and be subject to profiling. You can do this by either:

(a) Following the instructions for opt-out in the relevant marketing communication

(b) Changing preferences under the relevant edit account section if you have an account with iASSET

(c) Contacting us via e-mail at helpdesk@iasset.nl 

You will also always have the option to opt into/out of cookies on a particular web page, through our cookie banner. 

Please note that even if you opt out from receiving marketing communications, you may still receive administrative communications from iASSET, such as order confirmations and notifications necessary to manage your account or the services provided to Customers.

 

Changes

 

We encourage you to review the Statement regularly. If we make significant changes to our Statement that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our website and/or social media pages prior to the changes taking effect. 

The Privacy Statement is revised at least yearly Last updated: 2022-02-25

 

How to contact us

 

iASSET is a European corporation, with legal entities, business processes, management structures and technical systems that cross borders. iASSET delivers software and services to private and public businesses in Europe. iASSET’s head office is located in Harderwijk (Netherlands).

All major decisions regarding privacy in iASSET are made at a corporate level by the iASSET Data Protection Officer. The controller responsible for the processing of your personal data is:

iASSET B.V. and its subsidiaries
Head Office: Stationsplein 128, 3844 KR  Harderwijk
Telephone number: +31 341 760 799

We value your opinion. If you have any comments or questions about our Privacy Statement, or any privacy concerns, including regarding a possible breach of your privacy, please send them to helpdesk@iasset.nl 

We will handle your requests or complaints confidentially. Our representative will contact you to address your concerns and outline the options regarding how these may be resolved. We aim to ensure that complaints are resolved in a timely and appropriate manner.